Privacy Policy
Effective Date: June 1, 2026
Welcome to Tera Engineers ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://teraengineers.com, use our services, submit inquiries, or request quotations.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a free estimate, or submit forms on our website, we may collect:
- Full name
- Email address
- Phone number
- Company name (if applicable)
- Project details and requirements
- Any information you voluntarily provide in messages or inquiries
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of visit
- Referring website addresses
- Website usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and customer requests
- Provide quotations and project estimates
- Deliver our products and services
- Improve website functionality and user experience
- Communicate regarding projects, orders, and support requests
- Maintain business records
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You can choose to disable cookies through your browser settings; however, some website features may not function properly.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Service providers assisting in website hosting, maintenance, analytics, or communication services
- Professional advisers, auditors, or legal representatives
- Government authorities when required by law or legal process
All third parties are expected to maintain appropriate confidentiality and security standards.
5. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill business purposes
- Provide requested services
- Maintain records
- Meet legal, accounting, or regulatory requirements
7. Third-Party Links
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices, content, or policies of third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
9. Children's Privacy
Our website and services are not specifically directed toward children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised Effective Date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Tera Engineers
Plot-F, Kinfra Industrial Park, Nadukani, Elemberam, Pallivayal Post, Taliparamba, Kannur – 670142, Kerala, India
Phone: +91 94001 00266
Email: info@teraengineers.com